The employee lifecycle is an HR model that identifies the different stages an employee goes through during his/her stint at an organization. Employee lifecycle management, therefore, involves the steps taken by HR in optimizing the flow of the cycle. Typically, the employee lifecycle involves the following stages: recruiting, onboarding, training and development, retention, and offboarding.
In modern organizations, where the employee is also a user (of one or more applications), a similar user lifecycle begins at the onboarding stage and continues until the employee exits the organization.
When it comes to the efforts involved in the user lifecycle management, both the HR and the IT teams have roles to play. The process involves creating user accounts and user roles, assigning permissions, setting up custom restrictions, continually monitoring user activity, modifying user roles, keeping employees compliant, disseminating mandatory and relevant training material, and finally, removing access when they offboard.
Here’s how Akku can make user lifecycle management easy for you:
Onboarding
With Akku’s single sign-on admin dashboard, multiple user accounts to different applications can be created and assigned to a single set of credentials for the user, all in a few clicks. Through this dashboard, user roles and permissions can also be assigned easily, saving time and improving efficiency at the onboarding stage.
With Akku for user lifecycle management, the organization can ensure user account provisioning on the employee’s very first day at the organization so that new employees can hit the ground running.
User Management & Usage Analytics
Akku provides administrators with granular control over user access to data and apps. When employees are promoted or moved internally within the organization to newer roles, it only takes minutes to reassign permissions to existing apps or add new apps into the employee’s kitty.
By checking a user’s real time access and use of each assigned application, Akku also helps to reassign permissions or remove accounts that may not be necessary for a particular user. Akku also allows IT to more easily conduct audits by keeping an audit trail in reports that specify when users were provided or revoked certain levels of access and who has assigned these permissions.
Compliance & Communication Management
Akku enables you to keep your users updated, well trained and compliant through effective communication with its Internal Communication feature. Through this feature, HR and IT administrators can share information and updates, either addressing them to all users within the organization or with specific departments alone. The same feature can also be used to disseminate training material to upskill and qualify users for a future-ready workforce.
Not only does Akku help in disseminating information and training material, it also allows for tracking user viewing and consumption of these communications.
Deprovisioning
During the course of an employee’s stay at the organization, he/she may have accessed and used different corporate applications. When the employee leaves the organization, it is critical to revoke access to all of those applications promptly. If this activity is missed, even for a single account in a single application, the organization is risking compromise and misuse of organizational data.
With Akku’s single sign-on dashboard offering a complete and comprehensive view of all accounts and applications accessed by a user, deprovisioning of access to all of them is only clicks away.
Akku offers a comprehensive solution to corporate identity lifecycle management. To know more about the features and applications of Akku, get in touch with us today!
